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Terms of sale

Legal mentions and seller's contact information :

www.servicespouranimaux.com

Company Morgan GAUTIER

13 Grande Street 

83920 La Motte

France

Terms and conditions applicable from 01/02/2021 cancel and replace previous ones if applicable.

Preamble :

These terms and conditions of sale are concluded by the seller (See legal references) and anyone wishing to make a purchase via this website, below, the buyer. In validating its order, the Customer declares that he fully accepts the terms of the order as well as all of these terms and conditions of sale and declares that he has the ability to enter into a contract with the seller.

1- OBJECT

These terms of sale are intended to define the contractual relationship between the seller and the buyer and the conditions applicable to any purchase made through this merchant site. These terms of sale will prevail over any other general or specific terms not expressly approved by the seller. The seller reserves the possibility to change his terms and conditions of sale at any time without notice: the applicable conditions will be those in effect on the date of the order by the buyer.

2- CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED

The products or services offered are those that are presented on this merchant site and are accompanied by a detailed description. These products and services are offered within the limits of available stocks and as long as they are visible on the site. In case of unavailability of the product or service after the order is placed, the seller will inform the buyer by email: the order will be automatically cancelled and no debit will be made.

3- FARES

The prices listed on this merchant site are understood to include any taxes included (VAT-other applicable taxes) excluding processing and transport charges that are applied and detailed at the time of the order. The seller reserves the possibility to change its prices at any time: products and services are charged on the basis of the rates in force at the time of validation of the order subject to availability. THE PRODUCTS REMAIN THE OWNER OF THE SELLER UNTIL THE FULL PAYMENT OF THE PRICE.

4 - GEOGRAPHICAL AREA

The online sale of the products and services presented on this site is reserved for buyers residing in France and for deliveries required in this geographical area.

5- ORDERS


The buyer who wishes to purchase a product or service online via the site must follow the online ordering process which includes an identification phase, a verification and validation phase of the selected products and services, a payment phase under the expected conditions and a confirmation phase of the order and payment. Confirmation of the order results in the acceptance of these terms of sale, the recognition of full knowledge of them and the renouncement of its own terms of purchase or other conditions. All the data provided as well as the confirmed confirmation will be worth proof of the transaction. The seller will e-mail confirmation of the registered order that will be worth accepting the order.

6- PAYMENT

The price is due on the order. Online payments are made by secure system so that no third party can access the data transmitted on this occasion. The debits are only made at the time of the order being shipped. 

Payment by bank cards CB Bank Card, MasterCard, Visa, Maestro, American Express, Aurore Card, Discover, 4-star, UnionPay, Cofinoga or Privilege.

Payment by PayPal.

Payment by bank transfer.

7 - DELIVERY

Deliveries are made at the address indicated in the purchase order as part of the geographical limit specified above. THE RISKS ARE AT THE BUYER'S EXPENSE WHEN THE ORDER HAS LEFT THE SELLER'S PREMISES. Any protest about damage during transport must be made by a reasoned claim, a copy of which will be addressed to the seller, with the carrier, within three days of delivery. Delivery times are given as an indication and include processing routing and shipping. The buyer has a right to cancel in case of delays of more than 7 days, the refund of goods or services and out-of-way charges are due upon receipt of the return of the full order in its original state. The seller is not liable for breach of contract due to a case of force majeure (strike, fire, flood, etc.).

8- RETRACTATION

Non-professional buyers have a seven-day withdrawal period from the delivery of their order to return the product to the seller for exchange or refund without penalty. Returns are to be made in the full state of origin (packaging, accessory, notice ...) allowing their re-marketing in the new state and accompanied by a copy of the purchase invoice. 

This right does not apply to immediately reproducible unsealed products and custom products on demand.

9- GUARANTEES

All products and services provided benefit from the legal guarantee provided by Articles 1641 and following of the Civil Code. In the event of non-compliance, it may be returned to the seller who will take it back, exchange it or refund it. 

All claims, exchange or refund requests must be made according to the terms specified on the site, with a reasoned complaint and a copy of the invoice, within thirty days of delivery.

10- RESPONSIBILITY

The seller, in the process of online sales, is bound only by an obligation of means. It cannot be liable for damage resulting from the use of the Internet network such as data loss, intrusion, service disruption virus or other involuntary problems, as well as any fact described as force majeure. The photographs accompanying the products are provided as an illustration but cannot ensure a perfect similarity especially with regard to the colours. 

If in doubt or for further details, it is advisable to contact the seller.

11- PERSONAL INFORMATION

Nominal information is necessary for order management and business relationships. In accordance with the Computer, Files and Freedoms Act of 6 January 1978, personal information relating to purchasers may be processed automatically. Users have the right to access and correct their data, in accordance with the law of January 6, 1978.

12- INTELLECTUAL PROPERTY

All elements of this site are and remain the exclusive intellectual property of the seller. Only use for private use is permitted. Any partial or total reproduction of all or part of the items on this site is prohibited.

13- DISPUTE SETTLEMENT

These terms and conditions of sale are subject to French law. The language of this contract is the French language In the event of a dispute, the French courts will be the only ones competent.

 

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